Privacy Policy
Effective date: June 20, 2025
1. Introduction
Saanora Technologies PVT LTD (“Saanora,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, share and safeguard your data when you access our services (e.g. synoppy.com) or otherwise interact with us.
2. Information We Collect
- Account Data: name, email, username, password hash.
- Usage Data: feature usage, execution logs, performance metrics.
- Device & Browser: IP address, OS, browser type, device identifiers.
- Cookies & Tracking: cookies, local storage, analytics identifiers.
- Support Interaction: email to support@synoppy.com.
3. How We Use Your Data
- Operate and maintain our services.
- Authenticate and secure your account.
- Improve features, UX, and performance.
- Analyze usage, diagnose issues, prevent fraud.
- Communicate updates, alerts, marketing.
- Comply with legal obligations.
4. Cookies & Tracking
We use cookies and similar tech for essentials (auth, security), performance (analytics), functional (preferences), and advertising. You can control cookies via your browser settings—but some features may break if disabled.
5. Sharing & Disclosure
We don’t sell your data. We may share with:
- Service providers (hosting, analytics, support).
- Saanora affiliates.
- Legal authorities (to comply with law or protect rights).
- Business transactions (mergers, acquisitions).
6. International Transfers
Your data may be processed in India, the U.S., and elsewhere. We employ Standard Contractual Clauses and other safeguards for lawful cross-border data transfers.
7. Data Retention
We retain personal data only as long as required for the purposes outlined, to meet legal obligations, resolve disputes, and enforce agreements.
8. Your Privacy Rights
GDPR (EU Residents)
- Access, correction, deletion, portability.
- Restrict or object to processing.
- Withdraw consent anytime.
CCPA/CPRA (California)
- Know what data we collect, delete it, opt-out of sale.
- Non-discrimination for exercising rights.
To exercise any right, email support@synoppy.com.
9. Children’s Privacy
We do not knowingly collect data from anyone under 16. If you believe we have, please contact us for removal.
10. Changes to This Policy
We may update this policy. Material changes will be published with a new effective date, and we’ll notify you if required by law.
11. Contact Us
For any inquiries, please email support@synoppy.com.
Saanora Technologies PVT LTD is incorporated in India. We are commonly referred to as “Saanora.”